Careers

Getaway was founded in 2022. Throughout the last two years we have bootstrapped our way to a MVP that our clients love.

If you are passionate about social travel, healthcare, and impactful events — a career at Getaway could be for you!

Head of Product

  • Oversee the product strategy, development, and lifecycle.

    • Define the product vision and roadmap aligned with the company's overall strategy.

    • Prioritize features and functionalities based on user needs and market trends.

    • Collaborate with engineering, design, and marketing teams to ensure product success.

    • Gather and analyze user feedback to inform product improvements.

    • Conduct market research and competitive analysis to identify opportunities and threats.

  • Your initial compensation will be based on equity in the company's net profits.

    This means you will receive a share of the company's profits, which can provide significant upside potential if the company performs well.

    After one year, your compensation will transition to a fixed salary.

    The salary will be determined based on your experience, performance, and the company's overall success.

    • Customer Satisfaction: Net Promoter Score (NPS), customer satisfaction surveys, support ticket volume and resolution time.

    • Product Adoption: User adoption rate, feature usage metrics, time to value.

    • Product-Market Fit: Customer acquisition cost (CAC), customer lifetime value (CLTV), churn rate.

    • Product Roadmap Execution: Percentage of product roadmap milestones achieved, time to market for new features.

Head of Marketing

  • Develop and execute marketing strategies to drive brand awareness, customer acquisition, and revenue growth.

    • Create and implement comprehensive marketing plans aligned with the company's goals.

    • Manage brand identity and messaging across all channels.

    • Develop and execute content marketing campaigns (e.g., blog posts, social media, email newsletters).

    • Conduct market research and analyze customer data to identify target audiences.

    • Measure and track marketing performance to optimize campaigns and ROI.

  • Your initial compensation will be based on equity in the company's net profits.

    This means you will receive a share of the company's profits, which can provide significant upside potential if the company performs well.

    After one year, your compensation will transition to a fixed salary.

    The salary will be determined based on your experience, performance, and the company's overall success.

    • Brand Awareness: Brand recognition surveys, social media engagement, website traffic.

    • Lead Generation: Number of leads generated, lead quality, conversion rate.

    • Customer Acquisition: CAC, customer acquisition cost per channel.

    • Marketing ROI: Return on marketing investment (ROMI), cost per acquisition (CPA).

Head of Customer Success

  • Drive customer satisfaction and retention through exceptional post-sales support.

    • Onboard new customers and provide ongoing training and support.

    • Manage customer relationships, address inquiries, and resolve issues promptly.

    • Identify upsell and cross-sell opportunities to increase customer lifetime value.

    • Monitor customer health metrics and proactively address potential risks.

    • Collect customer feedback to inform product improvements and service enhancements.

  • Your initial compensation will be based on equity in the company's net profits.

    This means you will receive a share of the company's profits, which can provide significant upside potential if the company performs well.

    After one year, your compensation will transition to a fixed salary.

    The salary will be determined based on your experience, performance, and the company's overall success.

    • Customer Satisfaction: NPS, customer satisfaction surveys, customer health score.

    • Customer Retention: Churn rate, customer lifetime value (CLTV).

    • Customer Expansion: Upsell and cross-sell revenue, customer expansion rate.

    • Support Efficiency: Average response time, customer support ticket resolution time.

 FAQs

  • While there is always risk associated with equity-based compensation, we believe in the long-term potential of the company. We are confident in our team, strategy, and market opportunity.

  • The transition to a salary role will be based on individual performance. We will provide you with regular updates on your progress toward this goal monthly.

  • If you leave the company before the transition, your equity will vest according to the vesting schedule outlined in your employment agreement.

  • We will provide you with regular updates on the value of your equity, typically annually. We understand the importance of transparency and will keep you informed about the company's performance and the impact on your equity.